News
Patch for GENTOUCH78 Tablet
Copyright 2010 AUGEN. All rights reserved.
Dear Augen Customers (GEN Nation),
Thank you for showing your support and interest in our GENTOUCH78 Tablet. We became aware of the technical difficulties over the past 24 hours, and we will be posting an update for a patch to the software at the following link: http://augen.helpserve.com/ under latest download files within the next 48 hours.
Just to mention a few technical difficulties we have found and are patching are:
the memory size of 284mb not being shown as 2GB will be corrected as this is a glitch in the software.
Android Market place not being able to download apps will be fixed in this patch, as this is a glitch in the software. As of right now the operating system and pre-loaded applications are using .5 Gb so the available space displayed should be approximately 1.5GB.
To solve the issue with the headphone jack being too small for a 3.5 mm headphone connection, we ask you to send us an email to support@augenus.com with your Name, Adress, eMail Adress along with a proof of purchase. We will be sending you at our expense the 2.5 mm headphones to go along with the unit within 15-20 days. All future products that will be manufactured will have the new patch and a 2.5mm earbud to go along with the unit.
We want to make it a great experience for our customers. We apologize for disappointing some of you, and we are doing our best to make it a great experience at Augen.
Thank you for your support,
Daniel Gofman
Vice President
Augen Electronics Corp.
Update Posted 07/27/2010
Augen Hits CNN Tech News!
Update Posted 07/29/2010
Augen on NYTimes.com Tech Column!
Update Posted 07/29/2010
GENTOUCH78 & Google Mobile Services Application Suite . Press Release
Update Posted 08/07/2010
New GENTOUCH Espresso line with capacitive multi-touch screen coming soon...
Update Posted 08/29/2010